![]() Ensure consistent sequence of service is followed and all brand standards are properly executed.Maintain regular presence throughout the department. Follow through with direction of Front Office Manager in all department operations.Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) The Front Office Supervisor assists the Front Office Manager in all duties of the front office operation, including management of the front desk, training and employee development, delivery of quality customer service, and resolution of guest issues, while maximizing room revenue and occupancy. ![]()
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